Job Purpose
Assist Front-of-House (FOH) management in providing customer service at any AHL venues and running FOH services to all customers within corporate guidelines and image with the objective of providing service standards that will position us as a world leader
Duties and responsibilities
Building operations
- To conduct regular building inspections, preventive maintenance of building facilities including electrical, air-conditioning, plumbing and sanitary, fire protection system, AV system and checks and to recommend appropriate action to rectify any fault, damages, etc.
- Prepare, set up and operate all AV equipment in time for services and events.
- To supervise service contractors’ work and to ensure that work is done efficiently and effectively so as to ensures the highest standards in terms of cleanliness and aesthetic quality
- Provide logistic support for events and ensure smooth operations
- Work and coordinate with outside contractors/suppliers on facilities and equipment repairs, furniture moving, electrical projects, painting work and light construction, etc.
Building works & Maintenance
- To call for quotations, recommend contractors and supervise contractors work
- To coordinate repair and improvement works
- To attend to complaints/requests from tenants/occupiers and liaise with all relevant parties concerned
- To supervise cleaning, landscaping, pest control, and other service contractors work.
- Ensures that proper safety measures are taken by the contractors and their staff.
- To upkeep all property assets in good order
Administrative
- Issuing of Purchase Requisition
- Verify Delivery Order, Job Sheet and invoice upon job completion
- Monitoring and issuing of inventories
- Writing of reports (when required)
- To carry out and assume any other duties and responsibilities as and when assigned by Manager, Facilities Management
Qualifications & Requirements
Educational
- Issuing of Purchase Requisition
Experience
- At least 3-5 years of working experience in the building maintenance of commercial, buildings or museums.
Specific skills required
- Theatre operations or arts industry knowledge is desirable.
- Computer knowledge; Microsoft Word, Excel and PowerPoint etc.
- Analytical capabilities, communication and teamwork skills are crucial.
Working Conditions
- Required to perform shift duties (2 shifts)
- Perform emergency call back duty
- Must be physically capable of performing the duties of the position including bending, squatting, stretching and lifting up to 25 pounds on a regular basis.